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Our Most Frequently Asked Questions

We’ve assembled the most frequently asked questions we hear from our customers in the Wichita, KS area.
If you have a question that isn’t answered on this page, please contact us.  

(316)670-6554
Call To Schedule

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
Frequently Asked Questions

Water Leak Detection & Repair

How do plumbers find hidden leaks?
We use non-invasive technology like acoustic listening devices, thermal imaging, and pressure testing to detect leaks without tearing apart your home.
Are slab leaks common in Wichita?
Yes, older homes and areas with shifting soil are prone to slab leaks. Wichita’s seasonal weather changes can also contribute to foundation movement that stresses underground pipes.
How much water can a small leak waste?
Even a pinhole leak can waste hundreds of gallons per month, leading to higher bills and hidden damage. That’s why early leak detection is so important.
Do you offer commercial leak detection services?
Yes. Tier 1 Plumbing provides residential and commercial leak repair in Wichita, helping businesses avoid downtime and costly water damage.
Do you offer emergency water Leak Repair Services in Wichita?
Yes — our team is available for 24/7 emergency water leak repair service when you need it most.
(316)670-6554
Call To Schedule
Freqently Asked Questions

Toilet Repair & Replacement

Why is my toilet running constantly?
Usually, a running toilet is caused by a worn flapper or faulty fill valve. These parts are inexpensive to replace and can save you hundreds on wasted water.
How much water does a leaky toilet waste?
A toilet with a hidden leak can waste up to 200 gallons of water per day—that’s thousands of gallons (and dollars) each year.
Can you install a toilet I already purchased?
Yes! Whether you buy your own or want us to supply one, we’ll handle the installation professionally.
Do you offer commercial toilet repair in Wichita?
Absolutely. We service both residential and commercial properties, including offices, restaurants, and retail spaces.
Do you offer emergency toilet repair in Wichita?
Yes — our team is available for 24/7 emergency toilet repair service when you need it most.

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
(316)670-6554
Call To Schedule

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
Frequently Asked Questions

Drain Cleaning

What should I avoid putting down my drains?
Never put grease, oils, wipes, feminine products, or food scraps down your drains. These are the leading causes of clogs in Wichita homes.
Is hydro jetting safe for my pipes?
Yes. Hydro jetting uses high-pressure water to remove buildup without harsh chemicals or digging. It’s one of the safest and most effective ways to clean sewer lines.
How often should I schedule drain cleaning?
For most Wichita homes, once every 18–24 months is ideal. Older homes or properties with large trees may need more frequent cleanings.
Do you offer emergency water heater repair in Wichita?
Yes — our team is available for 24/7 emergency drain cleaning service when you need it most.
(316)670-6554
Call To Schedule
Freqently Asked Questions

Water Heater Service & Repair

What are the signs that my water heater needs repair?
Watch for inconsistent temperatures, rusty water, leaks, or unusual noises. If you notice any of these, call Tier 1 Plumbing for an inspection.
How Do I Choose The Right Masonry Contractor?
Most traditional tank-style water heaters last 8–12 years. Tankless models often last 15–20 years with proper maintenance.
Do you repair both gas and electric water heaters?
Yes! Tier 1 Plumbing repairs both gas and electric units, including tankless water heaters.
Can you install energy-efficient water heaters?
Absolutely. We offer installation of energy-efficient and tankless systems to help lower utility bills and provide unlimited hot water.
Do you offer emergency water heater repair in Wichita?
Yes — our team is available for 24/7 emergency water heater service when you need it most.

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
(316)670-6554
Call To Schedule

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
Frequently Asked Questions

Bidet Toilets

Do bidet toilets replace toilet paper completely?
In most cases, yes—you’ll use little to no toilet paper after switching to a bidet toilet.
Can I add a bidet to my existing toilet?
Yes. We install bidet seat attachments as well as full bidet toilets, depending on your budget and preferences.
Do bidet toilets require electrical wiring?
Many advanced models do, especially those with heated seats and dryers. Our Wichita plumbers handle both plumbing and electrical hookups.
Are bidet toilets expensive?
There are affordable bidet seat attachments as well as high-end luxury models. Tier 1 Plumbing can recommend the best option for your needs.
(316)670-6554
Call To Schedule
Freqently Asked Questions

Gas Line Service & Repair

Can any plumber work on gas lines?
No. Only licensed and trained professionals should repair or install gas lines. Tier 1 Plumbing has certified gas line experts.
How often should gas lines be inspected?
We recommend having gas lines inspected every 1–2 years, or immediately if you suspect a leak.
What should I do if I smell gas?
Leave the property immediately, avoid turning on electrical devices, and call your gas provider. Once the area is safe, call Tier 1 Plumbing for gas line repair.
Do you handle both residential and commercial gas lines?
Yes—we service homes, restaurants, offices, and other commercial spaces in Wichita.
Do you offer emergency gas line service & repair in Wichita?
Yes — our team is available for 24/7 for emergency gas line service and repair when you need it most.

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
(316)670-6554
Call To Schedule

Still Have Questions ?

Call us TODAY... We're here to HELP!!!
(316)670-6554
Call To Schedule
Frequently Asked Questions

Sump Pump Service & Repair

How often should a sump pump be serviced?
We recommend a full inspection and maintenance at least once per year to prevent unexpected failures.
Do you install battery backup sump pumps?
Yes. Kansas storms often cause power outages, and a battery backup system ensures your pump keeps running.
What’s the average lifespan of a sump pump?
Most sump pumps last 7–10 years with proper maintenance. If yours is older, replacement may be the smarter choice.
Do you offer emergency sump pump repair in Wichita?
Absolutely. Our plumbers are available 24/7 for emergency sump pump repair services to protect your home during storms.
(316)670-6554
Call To Schedule

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